This Privacy Policy describes how Keystone Organizing Systems ("Company," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our websites, services, and platforms (collectively, "Services"). This policy applies to all users, including website visitors, consulting clients, course participants, and newsletter subscribers.

1. Information We Collect

1.1 Information You Provide Directly

  • Account Information: Name, email address, username, password, and profile details when you create an account.
  • Contact Form Submissions: Name, email address, phone number, company name, and the content of your inquiry.
  • Payment Information: Billing name, billing address, and payment card details (processed and stored by our third-party payment processors; we do not store complete card numbers on our servers).
  • Course and Consulting Data: Information you submit as part of educational courses, assessments, workshops, or consulting engagements, including business data you choose to share.
  • Newsletter Subscriptions: Email address and name when you subscribe to our mailing lists.
  • Communications: Content of emails, support requests, or other communications with us.

1.2 Information Collected Automatically

  • Device and Browser Information: IP address, browser type, operating system, device identifiers, and screen resolution.
  • Usage Data: Pages visited, time spent on pages, click patterns, referring URLs, and navigation paths.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance functionality, analyze usage, and personalize content. See Section 6 for details.
  • Log Data: Server logs that record access times, error logs, and request data.

1.3 Information from Third Parties

We may receive information about you from third-party services, including payment processors, analytics providers, marketing platforms, and social media platforms, to the extent you interact with us through those services.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our Services, including consulting, educational, and technology services.
  • To process transactions and send related information including confirmations, invoices, and receipts.
  • To create and manage your user account and course enrollment.
  • To send promotional communications, newsletters, and marketing materials (with your consent where required).
  • To respond to your inquiries, comments, or support requests.
  • To analyze usage patterns and improve our Services, Content, and user experience.
  • To detect, prevent, and address fraud, security issues, and technical problems.
  • To comply with legal obligations, enforce our Terms of Service, and protect our rights and intellectual property.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing, email delivery, hosting, analytics, and customer support. These providers are contractually obligated to use your information only as necessary to provide their services.

Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, safety, or property, or that of our users or the public.

Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

With Your Consent: We may share information with third parties when you explicitly authorize us to do so.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to satisfy legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it. Account data is retained for the life of your account plus up to 30 days after account closure. Transaction records are retained as required by applicable tax and financial regulations. Marketing preferences and unsubscribe records are retained indefinitely to honor your communication preferences.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (TLS/SSL), access controls, regular security assessments, and secure hosting environments. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies for the following purposes:

Essential Cookies: Required for basic site functionality such as authentication, security, and navigation.

Analytics Cookies: Help us understand how visitors interact with our site, which pages are most popular, and how users move through the site (e.g., Google Analytics).

Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

Preference Cookies: Remember your settings and choices to personalize your experience.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Services.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal retention requirements.
  • Opt-Out: Unsubscribe from marketing communications at any time using the link in our emails or by contacting us.
  • Data Portability: Request a copy of your data in a portable format.
  • Restriction: Request that we restrict processing of your information in certain circumstances.

To exercise any of these rights, contact us at info@keyorg.systems. We will respond within 30 days or as required by applicable law.

8. State Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete, the right to opt-out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising your privacy rights. Residents of other states with comprehensive privacy legislation (e.g., Virginia, Colorado, Connecticut, Utah) may also have specific rights under their applicable state laws. Contact us to exercise any state-specific privacy rights.

9. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information promptly. If you believe a child has provided us with personal information, please contact us at info@keyorg.systems.

10. International Users

Our Services are operated from the United States. If you access our Services from outside the United States, your information may be transferred to, stored, and processed in the United States. By using our Services, you consent to the transfer of your information to the United States, where data protection laws may differ from those in your jurisdiction.

11. Third-Party Links and Services

Our Services may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party services you access through our Services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through our Services or via email. The "Effective Date" at the top of this policy indicates when it was last revised. Your continued use of the Services after any modifications constitutes acceptance of the updated policy.

13. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

KeyOrg Systems Email: info@keyorg.systems Website: keyorg.systems